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About
Luxair is a flag carrier airline of Luxembourg which operates scheduled services along with additional charter and seasonal services covering over 64 destinations across Europe, North Africa, the Mediterranean and the Middle East.
Travel Class
Luxair provides three-class cabins:
Business Class- Luxair offers passengers with comfortable recliner seats with access to world-class lounges, custom-made meals and a wide variety of wine to select from.
Economy Class- Luxair guests receive complimentarily luscious Viennese pastry and a welcome drink.
Baggage Allowance
Luxair passengers can get Carry-On luggage weighing up to 8 kgs and Checked baggage can weigh up to 23kgs. Details for passengers with different cabin class and extra luggage can be read here.
Check-in
Domestic Flights - Passengers can check-in online 24 hrs to 3 hrs prior to the scheduled departure time.
International Flights - Passengers can check-in online 24 hrs to 3 hrs prior to the scheduled departure time.
Frequent Flyer Programme
Miles & More is the frequent flyer programme, which is also Europe's largest frequent flyer programme. Member can earn miles travelling across Star Alliance member airlines. Members can also enjoy miles while planning holidays, movies, hotels and car rentals.
In-flight Services
Luxair offers passengers with a buy-on-board menu which consists of snacks, hot/cold beverages. All special meals can be requested 24 hours before departure by contacting the airline directly to know more about the options.
Onboard Support
Luxair provides assistance to passengers with special needs. Wheelchairs, airport assistance during check-in are provided by on-ground staff. Passengers can choose a service that best suits their needs. Expectant mothers, parents of unaccompanied children, differently-abled personals by directly contacting customer care.
Refund & Cancellation
Passengers can cancel their booking either through Luxair sales’ offices or website. All cancellations are subject to a cancellation fee.